We're here to help. Shop owners get verified in-app support tickets; everyone can email us anytime.
Shop owners — report a bug
Sign in to your shop admin, open Help › Report a bug or issue, and submit a ticket. We verify you own the shop, then you and our team can follow up in the same thread.
Sign in to shop admin →Common questions
How do I set up my QR code?
After creating your shop, go to Settings → QR Code to download and print your unique code.
How do I cancel my subscription?
Go to Settings → Billing → Cancel subscription. You keep access until the end of your billing period.
Can customers book without an app?
Yes — customers scan your QR code and book directly in their browser. No app or login required.
How does the EOFY50 promo work?
Apply code EOFY50 at checkout to receive 50% off your first 3 months. Standard rate applies from month 4.
How do shop owners report bugs?
Sign in as the shop owner, open Admin › Help › Report a bug or issue, and submit a ticket. Only verified owners can raise tickets, and both sides can follow up there.